Thanks for your interest in PacketByLyxel&Flamingo. We ensure to provide an excellent experience and learning to all our users. As with any online purchase experience, some terms and conditions govern the Refund Policy. When you purchase a program on PacketByLyxel&Flamingo, you agree to our Terms & Conditions and refund policy.

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Our refund policy is as follows:

You acknowledge that the Services purchased by you are non-transferable and non-refundable.

You acknowledge that we are under no obligation to refund any fees and applicable charges paid by you, in full or partially, under no circumstances, including for modifying and extending the duration of the Service, change in the commencement date of the Service, your failure to attend or participate in the Service, modification of the structure or content of the Service.

If a refund is provided, you hereby agree and acknowledge that such amount to be refunded to the customer's bank account at the sole discretion of PacketByLyxel&Flamingo within 5-7working days.

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For grievances, email 'packet@lyxelandflamingo.com'.